Enquiries arrive at all hours and expect a reply now. Doctors need complete cases before they can assess one. Recovering patients have questions at 11 PM.
Two AI care agents on WhatsApp, built on ZINQ. Tagore screens every new enquiry, collects scalp photos and files a doctor-ready case in the CRM. Ved answers aftercare questions from Eugenix's own protocol and escalates emergencies straight to the medical team.
Every patient gets a reply at any hour. Cases reach doctors complete. Every clinical and commercial decision stays with Eugenix's team.
Soulera wanted to translate graphological personality analysis, a niche human expertise, into a product anyone could use directly.
We built it end to end. AI models read handwriting for margins, line heights, letter shapes and the other parameters graphologists use. A mobile app delivers instant insights. A consultant portal lets graphologists validate and refine the model as it runs.
Soulera went from idea to a live product. Every cycle of consultant review makes the model sharper.